Secrets of the Dead Sea

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Welcome to Overstock.com Customer Service, you are now chatting with Spencer.

Spencer: Thanks for visiting Overstock.com, this is Spencer, how can I help you today?
you: What up Spence? Is it cool if I call you Spence?
Spencer: Hi there.
you: My name is Dave
Spencer: I am doing, thank you.
Spencer: Hi Dave.
you: Hi.  I too am doing.
Spencer: Sure, not a problem.
you: Sweet. Do people call you Spence?
you: I don’t want to offend you in any way.
Spencer: It’s okay, not a problem.
Spencer: May I know your concern?
you: Sure thing Spence…
you: So, what can you tell me about catalog number 11575232?
Spencer: Are you referring to the “Dead Sea Secrets Mineral Mud Soap (Pack of 10 Bars)” priced at $12.96?


secrets of the dead sea

you: Yes…it sounds clean, but also not clean at the same time. Does that make sense?
Spencer: Thank you for confirming the item.
you: You are super welcome
Spencer: May I know why did you feel that it is not clean?
you: Yes, because it comes from the dead sea, and it is mud. Very dirty sounding.
you: Also, it appears to be keeping a secret.
Spencer: Thank you for the information.
Spencer: Please give me 3-5 minutes while I check that information for you.
you: I will wait for you Spence.
Spencer: Thank you.
you: you are super welcome.
Spencer: Thank you for staying online.
you: To be honest, it wasn’t that hard. I have wireless.
you: I consumed two tangerines while waiting for you, and feel less dirty.

Spencer: I checked and see that this soap contains a unique combination of Dead Sea mud & minerals that have been specially formulated for the treatment of acne, blackheads & other skin disorders.
Spencer: This soap will effectively remove impurities, bacteria & excess oils and will actively prevent the formation of blackheads.
you: ew
Spencer: It contains the dead sea mud which has been formulated which means that it is clean and good for your skin.
you: I think that I’m one of the lucky ones Spence. I can’t recall, even in my days of working at Mc Donalds and contracting pretty severe acne, ever getting a black head.
Spencer: Due to the personal nature of this product we do not accept returns.
you: I should hope not. Has anyone ever tried to return a bar of soap?
Spencer: None that we have come across so far.
you: I won’t be the first Spence, that would be seriously gross and unsanitary. I am dirty, but not that dirty.
Spencer: I understand that, however, as it includes coconut oil, palm oil, aloe vera and vitamin E which is very good for your skin.
you: Were those ingredients added only after they drudged the floor of the Dead Sea, placed the mud in what I presume was a Palestinian operated tugboat, and then shipped via freight train to somewhere just outside of Istanbul?
Spencer: I am sorry, we do not have the detailed information regarding the process of manufacturing this item.
you: Hence the name, right?
you: Secrets?
Spencer: I am sorry, I didn’t get you.
you: the soap is called “Dead Sea Secrets Mineral Mud Soap”, and you don’t know where it came from. That would be the secret, right?
Spencer: Let me check the origin of this item.
you: Do you really think they’ll tell you?
you: Spence, you know what…you seem like a nice guy man…
Spencer: I checked and see that this item has been originated from Israel.
you: I feel like I’ve gotten you in too deep already.
Spencer: Thank you.
you: Look, neither of us really know how far up this goes….
you: Let’s just drop it…you can go on helping other customers, and I can just find another soap. There! Problem solved…
Spencer: Would you like to place an order for this soap?
you: Spence….seriously, you have been great, but let’s just end it here, ok?  Some secrets are best left as that….secret.  That sea wasn’t always dead if you catch my drift…
Spencer: Okay, not a problem.
you: I’m going to run up to Rite Aid, grab some Zest.  I suggest that you do the same.
Spencer: I’m happy to do it. Do you have any further questions for me?
you: no man….be safe bro.  Thank you, and happy 50th by the way.
Spencer: You’re welcome.
Spencer: Thank you and wish you the same.

you: Love.
Spencer: Thank you for visiting Overstock.com, have a great day.
Chat session has been terminated by the Overstock Service representative.

Posted under Overstock.com Chats by admin on Saturday 6 March 2010 at 11:24 pm

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